Customer Reviews

I am a VERY satisfied customer of The Insurance Pros of Durham! Charlie has been there for us every step of the way. Thorough review of our insurance needs, combined with personal attention, outstanding knowledge of the products that best fit our needs and a true commitment to helping us get the most affordable options makes doing business with this company a true PLEASURE! Thank you Charlie, and the whole Insurance Pros Team! As our soon to be married daughter expressed her feelings about your service, “You guys ROCK!”

I know when I call Charlie or Tim about any insurance I am going to be taken care of, not have to worry about if I am getting the right policy, not getting charged too much and have the insurance I need to be covered for what I need. They are great to work with and I recommend them to everyone.

Tim and Charlie and the entire staff at Insurance Pros are top notch. I know that I am covered and that they look after my best interests.

After a long pattern of nightmarish ordeals with NC Farm Bureau, my wife and I switched all of our commercial and personal policies over to Insurance Pros. Their agents are professional, courteous, and very responsive–by phone, by email, and in person. All this for rates that are no higher that what we were paying before.

Charlie thank you for helping me out today! Great customer service!

Charlie and his team have been great to work with, fast with feedback, and professional in their advice. I’ve greatly appreciated their guidance.

Insurance Pro’s has been the best Decision Craftsman Direct has made. Tim and Charlie answer all of our questions and I certainly feel like they have our best interest at heart. If I were you I would call them. Lee Mendel Smoak President Craftsman Direct, Inc.