Customer Reviews

I had a complicated homeowner’s insurance situation to resolve, and I was very happy to have found Geoff and The Insurance Pros for their help. Throughout the process of getting a new policy for my house, Geoff was highly communicative at every step of the process. He investigated several companies and was able to get my house insured at a highly competitive rate. I’m very glad to have worked with him and his company. I would highly recommend them for customers in Durham!

Everyone in the office is always very helpful and friendly to deal with. I can always get quotes and/or adjustments to my policy while on the phone. Great quality of customer service, which is rare these days.

Very friendly and always professional! Highly recommend them!!

Tim and his office always provide immediate responses to any questions we ask, and are extremely approachable and easy to deal with.

My agent and the entire Cole Mill Rd staff has always been so helpful and reliable for every situation. Can’t remember how long I’ve been a customer but I know I have never looked at another insurance provider since and never plan to.

The staff at The Insurance Pros are knowledgeable about the business, provide great suggestions and tips when it comes to dealing with claims and are personable and a pleasure to deal with. I have always been impressed with their sense of urgency and continuous commitment to help their customers.

The Insurance Pros have always delivered on time and every time I’ve had a need whether it was a claim, a question , or the best prices! I’m comfortable knowing they represent my interests for insurance needs!

Super nice staff. .customer service is great. Insurance Pros have always taken great care of our insurance needs.