Customer Reviews

Mar at The Insurance Pros was fantastic. She helped me get auto insurance quotes for multiple vehicles and patiently answered all my questions. She was available both over the phone and by email, which was really convenient for me since I prefer email, and she was always very prompt in her responses. I also had a tight deadline and she had everything ready on time. I walked away with my insurance sorted by end of day. Highly recommend!

Joan Humphries is an excellent agent. Always kind, thoughtful and professional. Extremely knowledgeable and uses that knowledge to benefit the customer!

Cathy was fast, experienced, and thorough. Got a quote within an hour and was set up with the best discount to boot. Definitely recommend calling them if you’re struggling to find the right insurance for yourself.

On March 6, 2026, I called Insurance Pros insurance to obtain a Certificate of Liability Insurance. My overall experience (Customer service, professionalism, knowledge base, and attention to detail) with the insurance agent was flawless throughout my call. I was very impressed and satisfied with the level of service provided by Carmon Ellis (Agent), the affordable price of my General Liability insurance and highly recommend Insurance Pros to others planning to shop for various insurance needs.

I have had a wonderful experience with The Insurance Pros. Mar Castrillo was kind, patient, and highly responsive. She explained everything clearly and made the process fast and easy. I would highly recommend working with this business.

I had a wonderful agent working with me by the name of Marbely C. My computer knowledge is limited but she was so patient with me and very knowledgeable of the various insurance companies, that I felt at ease in the auto coverage that I selected. Thank you Marbely may God bless you.

The staff here is top notch! I was referred to them by a friend a few years ago and have had the best experience overall! It’s nice to be able to call and speak with a live person and know with confidence I have nothing to worry about. I am also so very thankful for Susan, whom has been my Agent for some time now. Especially today! She helped me resolve an issue that was completely unexpected. She went above and beyond to make sure everything was resolved! Sooo appreciative of her for that! I had enough to deal with and she made it seamless and less stressful! Thank you!!