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Customer Reviews

5/5

Excellent customer service & patient with our questions. We were price...

Excellent customer service & patient with our questions. We were price shopping new policies after 2 yrs of significant increases with another insurer (no claims either). Saved us 30%+ with improved coverage. We were under a tight deadline and Carmon hopped on it quickly and offered suggestions rather than us guessing. Great communications to keep us on task.
Mary Macdonald
Mary M
5/5

Carmon was amazing to work with! The customer support I received was top of the...

Carmon was amazing to work with! The customer support I received was top of the line and very responsive.
CR
Casey R
5/5

They get things handled! One phone call is all it takes, I am a busy guy as is...

They get things handled! One phone call is all it takes, I am a busy guy as is Kathy and we don’t need to have to chase our insurance agent to get changes made! Great rates too!
Charles Kiser
Charles K
5/5

Sam Cook of Insurance Pros was recommended to me by two different neighbors....

Sam Cook of Insurance Pros was recommended to me by two different neighbors. One of those neighbors has been in the insurance business for 30+ years and selected Sam when they relocated in NC. Vey friendly and easy to work with
JK
Jeff K
5/5

Great service!! Worked with me to set up my own auto insurance plan in a very...

Great service!! Worked with me to set up my own auto insurance plan in a very timely manner. As a very young adult all of the process was new to me but my agent Ms.Brandy was a great help to answer any and all questions I had. Definitely recommend:)
HF
honesty f
5/5

Charlie was recommended to us by a relative, so we felt a confidence in him...

Charlie was recommended to us by a relative, so we felt a confidence in him before even meeting with him. We found Charlie to be very personable and genuinely interested in determining and meeting our insurance needs. He offered options and carefully explained the pros and cons. We felt very confident in the coverages we worked out and the insurance companies Charlie recommended. After several years of dealing with an out of state agent for our insurance coverages, it’s comforting to work with a Durham based agency and a home grown agent in Charlie Dickerson.
DW
Doug W
5/5

Charlie is great, helped me with all of my insurance needs. Very patient...

Charlie is great, helped me with all of my insurance needs. Very patient answered all of my questions.
CJ
Cheryal J
5/5

This insurance company is excellent. They really try to help you w/ your...

This insurance company is excellent. They really try to help you w/ your insurance needs & are very pleasant over the phone. They will follow up if you have a question and get back to you quickly. I would definitely recommend them.
NW
Nancy W
5/5

Friendly staff always helpful.

Friendly staff always helpful.
Terri Parker
Terri P
5/5

5 stars!

Sonof Mike
Sonof M
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